We reply to all your questions as soon as possible. Thank you.
Check your time zone setting in your 'Profile' page. By default, your time zone is set to PDT (California time) and the rules are executed based on this time.
This can happen in few situations:
If you are still unsure, you may contact us
.Adding a sticker or banner to your images can help diffrentiate your items from the items of the competition. The Etsy marketplace has a huge collection of items for sale, and standing out from the competition is hard. When you add stickers (or banners) to your images, your items will pop-up and attract more attention. You can use any of our pre-defined stickers/banners or upload your own. SellerMarketingTool will automatically add the sticker/banner to your images and will remove them at the date/time you have set. You can read more about this easy-to-use tool here.
You can schedule your entire shop (or specific shop sections) to start a sale event in any date. Running a sale event during the weekends or on special days of the year, is highly suggested (e.g., Mother's Day, Christmas, Black Friday, Thanksgiving, etc).
No item renew will be performed while the shop is in vacation mode. However, it is a good practice to disable your rules and enable them when you return from vacation.
When an item is no longer available for sale (e.g., item removed by you, or sold out), we remove it from the rule to avoid further attempts to renew it. This cleanup process is done during the night.
Our affiliate program is accessible for you here, where we provide you with the details.
Here is how it works
If you are still unsure, you may contact us
.Yes. When you create a new rule, choose 'Random Items' and next to it, the number of items you wish to renew.
Alternatively, you can choose 'Random Items (by Keyword)', to randomly choose only items whom title contains any of the keywords you type.
For example, if you type 'rose, sticker', only items that have either 'rose' or 'sticker' in their title will be randomly picked for renewal.
There could be 2 reasons for that:
Follow these steps to cancel your account: